BIG DATA VISUALIZATION - E-BIKE REPAIR STUDY 2020
INFOGRAPHIC DESIGN, BIG DATA VISUALIZATION, EDITORIAL DESIGN INSURANCE
Since 1963, WERTGARANTIE (Hanover, Germany) stands for a holistic and worldwide protection of everything that has a battery, a plug or spokes. More than six million customers and a TÜV-certified customer satisfaction make WERTGARANTIE one of the most valuable companies in Germany.
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In cooperation with Statista, WERTGARANTIE conducted a convincing study as regards e-bike repairs. I was hired to visualize the data and to design the study in a beautiful way so it can be sent out to national and international journalists.
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I designed 28 infographics which visually support the core messages of the e-bike repair study. You can download the entire study as a PDF file here. Below you see a selection of infographics I designed for this study:
COMPONENTS AFFECTED BY TECHNICAL DEFECTS:
PROBLEMS WITH THE BATTERY ARE WIDESPREAD
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Almost 50% of the batteries have technical problems; 37.3% of the motors are affected. Disproportionately high is the percentage of displays with technical defects.
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(n = 351. Multiple answers possible.)
![infographic e-bike repair](https://static.wixstatic.com/media/23e94b_a80c1efe56054bf88db5a6d29024e9a6~mv2.jpg/v1/fill/w_939,h_468,al_c,q_85,usm_0.66_1.00_0.01,enc_auto/Infographic-8-en.jpg)
DAMAGE DISTRIBUTION FOR E-BIKE BATTERIES:
UNBEATABLE - YAMAHA LITHIUM ION
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Only 3% of these batteries have problems, compared to 13.4% for Bosch PowerTube. Shimano BT-E8020 trails far behind with 57.1%.
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(Min. no. of respondents: 20. Min. no. of damages: 1.)
![infographic e-bike battery](https://static.wixstatic.com/media/23e94b_131aec814151487c9d9edeacba9d5bbb~mv2.jpg/v1/fill/w_141,h_100,al_c,q_80,usm_0.66_1.00_0.01,blur_2,enc_auto/Infographic-20-en.jpg)
SECURING THE E-BIKE:
LOCK AND INSURE
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Stable locks are very popular, with 31.7% taking out insurance. Only 1.1% do without any protection.
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(n = 1,714. Multiple answers possible.)
![infographic e-bike lock and insure](https://static.wixstatic.com/media/23e94b_aff4d14fb5a54863a464e076a658d72b~mv2.jpg/v1/fill/w_141,h_129,al_c,q_80,usm_0.66_1.00_0.01,blur_2,enc_auto/Infographic-11-en.jpg)
OVERNIGHT PARKING:
FEW E-BIKES STAY OUTSIDE
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Fear of theft is widespread: over 90% of all e-bikes stay locked-up indoors.
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(n = 1,714)
SECURING THE E-BIKE BATTERY:
HERE, OPINION IS DIVIDED
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In 45.8% of e-bikes left outside, the battery remains with the bike even though the removable battery is a popular item among thieves.
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(n = 1,468)
![infographic e-bike overnight storage](https://static.wixstatic.com/media/23e94b_429fb0d2488c4bc9906a713ac0193ce3~mv2.jpg/v1/fill/w_139,h_78,al_c,q_80,usm_0.66_1.00_0.01,blur_2,enc_auto/Infographic-12u13-en.jpg)
COMPLETE SELF-REPAIR:
MEN ARE MORE LIKELY TO LEND A HAND
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Overall, more men make repairs (55.6%), especially 30-39 year olds. In the age group 29 or younger, women are in front with 39.3%.
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(n = 126)
![infographic e-bike repair gender split](https://static.wixstatic.com/media/23e94b_300098b770d14f91bac10013aa6f25b6~mv2.jpg/v1/fill/w_140,h_94,al_c,q_80,usm_0.66_1.00_0.01,blur_2,enc_auto/Infographic-15-en.jpg)
WHAT IS THE E-BIKE USED FOR?
THE FOCUS IS ON LEISURE
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More than three quarters of the owners use their e-bike mainly as a leisure activity, only 49.5% use it to go to work or a training facility.
(n = 1,714. Multiple answers possible.)
![infographic e-bike usage](https://static.wixstatic.com/media/23e94b_16fd90741c4745c7aca0d1c3a454ce9c~mv2.jpg/v1/fill/w_140,h_77,al_c,q_80,usm_0.66_1.00_0.01,blur_2,enc_auto/Infographic-24-en-new.jpg)
HOW OFTEN IS THE E-BIKE USED?
MANY CYCLE SEVERAL TIMES A WEEK
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Over half of the users travel several times a week, 25.2% do so daily. One-tenth use the e-bike once a week.
(n = 1,714)
![infographic e-bike usage](https://static.wixstatic.com/media/23e94b_211fee8c0e734817909ccbc76678849a~mv2.jpg/v1/fill/w_139,h_74,al_c,q_80,usm_0.66_1.00_0.01,blur_2,enc_auto/Infographic-25-en.jpg)
ROUTES TRAVELLED ANNUALLY:
OFTEN ONLY UP TO 500 KILOMETRES
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29.7% of users cycle up to 500 kilometres per year, 29.2% up to 1,000. Almost a quarter of them cover 2,000 kilometres a year.
(n = 1,714)
![infographic e-bike usage reach](https://static.wixstatic.com/media/23e94b_07e3b0bccdd84e088395ab1feb3e7176~mv2.jpg/v1/fill/w_140,h_70,al_c,q_80,usm_0.66_1.00_0.01,blur_2,enc_auto/Infographic-26-en.jpg)
This is the second WERTGARANTIE study that I designed infographics for. In autumn 2019, I created various infographic designs for the smartphone repair study 2019.